New Opportunity – Customer Sales Advisor
We’re looking for a knowledgeable and enthusiastic automotive Customer Sales Advisor to join a well-established team based in Heanor. This role is perfect for someone who has an interest in cars and enjoys delivering high levels of customer service.
The ideal candidate will have prior experience in a telephone-based sales or a customer service environment. A strong interest in cars or automotive mechanics would be a great advantage.
Key Responsibilities:
Handle inbound and outbound customer calls efficiently and professionally
Identify opportunities to upsell additional products and services
Manage and respond to live chat enquiries
Provide clear and accurate information to customers
Maintain and update customer records and internal databases
Process invoices, credit notes, and proformas
Generate courier labels for incoming and outgoing shipments
Liaise effectively with technical teams and act as a point of contact between departments and customers
What’s in it for you:
Comprehensive on-the-job training with ongoing support and development
32 days of annual leave (including bank holidays)
Monthly sales bonus scheme
Free uniform and PPE
Weekly Friday team lunch
Access to an on-site gym
Birthday gifts and festive celebrations
Fully funded team-building events
Clear in-house progression opportunities
Requirements for this position:
Essential
1-2 years of Sales Advisor / Customer Service experience in a previous role
Be enthusiastic, motivated and keen to develop
Happy to work as part of a team and in a fast-paced environment
Desirable
Local to Heanor
An interest in cars or the automotive industry
About this role:
Salary for this position is £24,236
Hours are 9am – 5:30pm (37.25 hours a week)
How to Apply:
We invite suitably experienced candidates to apply by following the appropriate links or by contacting Recruit 2 You directly on 01773 252222 who are acting as an employment agency for this hire.
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