Modern Slavery and Human Trafficking Policy: 
 
Recruit 2 You Ltd is dedicated to driving out acts of modern day slavery and human trafficking within it’s business, sub-contractors and partners. The Company acknowledges the obligation to the Modern Slavery Act 2015 and will ensure transparency within the establishment and with suppliers of goods and services to the establishment. These as well as the suppliers make up the supply chain within Recruit 2 You Ltd. 
 
As part of the company’s due diligence procedures into slavery and human trafficking the supplier support method will incorporate a review of the controls undertaken by the supplier. Imported goods from sources from outside the UK and EU are theoretically more at risk for slavery/human trafficking issues. The level of supervision requires for these sources will be constantly monitored. 
 
The company’s Directors shall take responsibility for implementing this policy statement and its objectives and shall provide adequate resources (training, etc) and investment to safeguard that slavery and human trafficking is not taking place within the business and within its supply chains. 
 
A full duplicate of this policy and a copy of the Modern Slavery Act 2015 will be available to all employees electronically and can be obtained from the Managing Director upon request. 
This policy statement will be reviewed per annum and published. 
Equal opportunities statement: 
 
Recruit 2 You Ltd is committed to a policy of equal opportunities for all work seekers and shall adhere to such a policy at all times and will review on an on-going basis on all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective of gender, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs or membership or non-membership of a trade union and we place an obligation upon all staff to respect and act in accordance with the policy. Recruit 2 You Ltd shall not discriminate unlawfully when deciding which candidate/temporary worker is submitted for a vacancy or assignment, or in any terms of employment or terms of engagement for temporary workers. Recruit 2 You Ltd will ensure that each candidate is assessed only in accordance with the candidate’s merits, qualification and ability to perform the relevant duties required by the particular vacancy.it. 
Complaints Policy 
 
Recruit 2 You Ltd is committed to providing a high-level service to our customers. If you do not obtain satisfaction from us, we need you to give us feedback. This will help us improve our standards. 
Complaints Procedure 
If you have a complaint, please contact Anita Jackson the Managing Director by phone on 07765 000492 in the first instance so that we can try to resolve your complaint formally. 
At this stage if you are not satisfied please contact Anita Jackson the Manging Director, you can email her on anita@recruit2you.co.uk. 
Next steps: 
 Firstly, we will send you an email or letter acknowledging your complaint and asking you to authorise or explain the details further. We will also let you know the name of the individual who will be dealing with your complaint. You can expect our letter or email to be returned within 2 days of us receiving your complaint. 
 
 We will then store a record of your complaint into our system as soon as we have received it. 
 
 After we have received another letter or email from you to our reply of acknowledgment we will then confirm the procedures that will take place. 
 
 We will then take our time to examine your complaint. This will normally involve the following steps; 
 
 We may ask the associate of staff who dealt with you to respond to your complaint within 5 days of our request; 
 
 We will then examine the member of staffs reply and the information you have provided for us. If necessary, we may ask you to speak to them. This will take up to 4 days from receiving their reply. 
 We will then invite you to meet to discuss and confidently resolve your complaint. We will do this within 5 days of the end of our investigation. 
 
 Within 2 days of the meeting we will write to you to confirm what took place and any solutions agreed with you. 
 
If you do not want a meeting or it is not possible, we will send you a detailed reply to your complaint. This will include our proposals for resolving the matter. We will do this within 5 days of completing investigation. 
At this stage, if you are still not satisfied you can write to the REC, our trade association of which we are a member marked for the attention of the Consultancy and Compliance Team, REC, Dorset House, 1st Floor, 27 – 45 Stamford Street, London, SE1 9NT. 
 
 Finally, you can approach the Department for Business, Innovation and Skills (BIS) if a resolution has not been achieved. Details can be found at; https://www.gov.uk/government/organisations/department-for-business-innovation-skills/about/complaints-procedure 
 If we must change any of the time scales above, we will let you know and explain why. 
 
Note: If your complaint is regarding equal treatment under the “Agency Workers Regulations” the following amendments to the above will apply as per the regulations; If the complaint has not been dealt with informally you must write to Anita Jackson with full details of the complaint and why you feel equal treatment has not awarded. We will then have 28 days from receipt to investigate and reply. If a satisfactory result is not achieved, you may then contact the client at which you work in writing with the same information. The client will then have 30 days from receipt to investigate and respond. N.B. if the complaint is regarding Collective facilities and Amenities you may contact the client direct without contacting us first If no suitable outcome is achieved you may then and only then have the right to approach an Employment Tribunal. Information on this can be found at; https://www.gov.uk/courts-tribunals/employment-tribunal 
 
Note: In any event, we will comply with any statutory procedures that may relate to your complaint.  
Data Protection Statement 
Recruit 2 You Ltd provides work-finding services to its clients and work-seekers. We must process personal data (including sensitive personal data) so that we can provide these services – in doing so, we act as a data controller. This is why we ask for your personal data on occasion. When we process your personal data, we must do so in accordance with data protection laws. Those laws require us to give you a Privacy Statement to explain how we manage your personal data. 
 
In this Annex we explain how Recruit 2 You Ltd manages your personal data. 
 
1. Collection and use of personal data 
 
a. Purpose of processing and legal basis 
 
Recruit 2 You Ltd will collect your personal data (which may include sensitive personal data) and will process your personal data for the purposes of providing you with work-finding services. This includes for example, contacting you about job opportunities, assessing your suitability for those opportunities, updating our databases, putting you forward for job opportunities, arranging payments to you and developing and managing our services and relationship with you and our clients. 
 
In some cases, we may be required to use your data for the purpose of investigating, reporting and detecting crime and also to comply with laws that apply to us. We may also use your information during the course of internal audits to demonstrate our compliance with certain industry standards. 
 
The legal bases we rely upon to offer these services to you are: 
 
• Your consent 
• Where we have a legitimate interest 
• To comply with a legal obligation that we have 
• To fulfill a contractual obligation that we have with you 
 
b. Legitimate interest 
 
This is where Recruit 2 You Ltd has a legitimate reason to process your data provided it is reasonable and does not go against what you would reasonably expect from us. Where Recruit 2 You Ltd has relied on a legitimate interest to process your personal data our legitimate interests is/are as follows: 
 
• To find suitable employment on your behalf. 
 
c. Recipient/s of data 
 
Recruit 2 You Ltd will process your personal data and/or sensitive personal data with the following recipients: 
• Our internal departments, relevant clients that you may work with and our outsourced Payroll provider, further 
details upon request. 
 
d. Statutory/contractual requirement 
 
Your personal data is required by law and/or a contractual requirement (e.g. our client may require this personal data), and/or a requirement necessary to enter into a contract. You are obliged to provide the personal data and if you do not the consequences of failure to provide the data are: 
• You may not be offered the opportunity to work through Recruit 2 You Ltd. 
 
2. Data retention 
 
Recruit 2 You Ltd will retain your personal data only for as long as is necessary for the purpose we collect it. Different laws may also require us to keep different data for different periods of time. 
 
The Conduct of Employment Agencies and Employment Businesses Regulations 2003, require us to keep work-seeker records for at least one year from (a) the date of their creation or (b) after the date on which we last provide you with work-finding services. 
 
We must also keep your payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation. 
 
Where Recruit 2 You Ltd has obtained your consent to process your personal and sensitive data, we will do so in line with our retention policy. Upon expiry of that period Recruit 2 You Ltd will seek further consent from you. Where consent is not granted Recruit 2 You Ltd will cease to process your personal data and sensitive personal data. 
 
3. Your rights 
Please be aware that you have the following data protection rights: 
 
• The right to be informed about the personal data Recruit 2 You Ltd processes on you; 
• The right of access to the personal data [Insert agency name] processes on you; 
• The right to rectification of your personal data; 
• The right to erasure of your personal data in certain circumstances; 
• The right to restrict processing of your personal data; 
• The right to data portability in certain circumstances; 
• The right to object to the processing of your personal data that was based on a public or legitimate interest; 
• The right not to be subjected to automated decision making and profiling; and 
• The right to withdraw consent at any time. 
 
Where you have consented to Recruit 2 You Ltd processing your personal data and sensitive personal data, you have the right to withdraw that consent at any time by contacting admin@recruit2you.co.uk 
 
There may be circumstances where Recruit 2 You Ltd will still need to process your data for legal or official reasons. We will inform you if this is the case. Where this is the case, we will restrict the data to only what is necessary for the purpose of meeting those specific reasons. 
 
If you believe that any of your data that Recruit 2 You Ltd processes is incorrect or incomplete, please contact us using the details above and we will take reasonable steps to check its accuracy and correct it where necessary. 
 
You can also contact us using the above details if you want us to restrict the type or amount of data we process for you, access your personal data or exercise any of the other rights listed above. 
 
4. Complaints or queries 
If you wish to complain about this privacy notice or any of the procedures set out in it,please contact: Anita Jackson 01773 252222 @ Recruit 2 You Ltd 
 
You also have the right to raise concerns with Information Commissioner’s Office on 0303 123 1113 or at https://ico.org.uk/concerns/, or any other relevant supervisory authority should your personal data be processed outside of the UK, if you believe that your data protection rights have not been adhered to. 
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